ServiceNow
Agile IT Service Management
Today’s business requirements and IT needs are fluid and dynamic. Your IT Service Management tool needs to meet the demand of such an ever-changing environment. As business leaders, it is your responsibility to mold the business to fit the model that allows your company to thrive in the competitive market. Do not let your IT Service Management tool dictate how you build and run your business. Your IT management toolkit should mirror your business practices, not define them.
Founded in 2004 in San Diego, USA, Service-now.com has rocketed to the top of IT Service Management systems. Today, it is probably the fasted growing cloud based IT SM system in the world. Its flexibility is one of its greatest strengths.
A Powerful Platform
ServiceNow was built from the ground up with the idea of being a software workflow platform, rather than an out of the box solution. While ServiceNow does provide an ITIL qualified system out of the gate, it can easily be customized to meet your individual company practices.
With ServiceNow, you can feel confident that your IT SM technology is flexible enough to support your own process diversity and meet the demands of IT evolution.
The Ability to Integrate
ServiceNow has been designed from its basic framework to be able to integrate with external systems. Based on industry integration standards, ServiceNow provides a plethora of integration connection points. Not only can you send or get data to or from ServiceNow, but you can also seamlessly integrate your authentication, presentation, and process control points as well.
With over 50 out of the box integration plugins, and the ability to create your own integration within minutes, ServiceNow is the platform of choice when it comes to the ability of communicating and coordinating with your third party IT, Identity, and Automation systems.
Time is of the Essence
Not only does ServiceNow provide a flexible platform to customize your tool to fit your needs, but it provides a clean, easy to use interface that enables your company to build out your own ServiceNow instance and applications in the fraction of the time that it takes with other popular IT management suites in its class. This allows IT organizations to implement and run their ITSM processes quicker and at a fraction of the cost of the other solutions.
The Perfect Client
ServiceNow takes advantage of the latest in HTML5, Javascript, and CSS developments to make your work within the tool a natural one. Built on Web 2.0 technology from the the very beginning, it provides an easy to use work environment that is literally accessible from anywhere in the world where there is an internet connection and a standards compliant Internet browser.
Looking to the Cloud
You already have to manage your IT infrastructure to support your business. Why would you want to also have to manage your IT SM hardware and software system as well. With a reliable and secure SaaS IT SM based system, you are able to focus on running your business rather than running your business management software. ServiceNow was built with the Cloud as its home. Their state of the art data centers provide world class protection of your data. You can always have the latest version of the product without service disruption or having to constantly manage and upgrade your hardware systems. ServiceNow delivers exactly what you need, when you need it, and to any place you need it.
